View Full Version : Unfortunately
yanono
08-17-2007, 11:58 AM
vBadvanced offers great add ons for any vBulletin forums, but unfortunately the team here don't reply the customers questions, I tried to contact them several times but they didn't reply, I said it is ok maybe because I didn't pay for anything, but today I tried to place an order, but it didn't work because I had to pay via paypal and my country is not listed in pay pal, so I sent an email through contact form and I mentioned that I want to process my order with them, but no body cared to reply me, so the matter is not that if I pay or not the matter that no body cared about me in all the cases.
Honestly, I am looking to deal with vBadvanced, but unfortunatley there is no other way to contact the team other than the contact form and no body replied, so do anyone of you please know their phone number so I will call them.
Brian
08-17-2007, 01:30 PM
I'm sorry, but we cannot monitor our email boxes 24/7. Your e-mail was sent this morning at 6:42AM EST, and I replied myself at 11:18 AM.
nexia
08-17-2007, 02:22 PM
.. and actually, if you have problems with paypal payment, don't blame the guys here because you have difficulties.. .blame paypal, and report your situation to them, so maybe one day they will provide support for your country...
and Brian's support is always excellent... but he have a real life over here.. he need to sleep sometimes...
yanono
08-17-2007, 03:42 PM
I'm sorry, but we cannot monitor our email boxes 24/7. Your e-mail was sent this morning at 6:42AM EST, and I replied myself at 11:18 AM.
Hello Brian,
First I am sorry for bothering you, and regarding your reply then yes you replied me and I'd like to thank you for your kind help, honestly it was very kind from you to help me in processing my order, I can just say that I am glad because that I had the opportunity to deal with a kind and helpful. person like you.
thanks
Brian
08-17-2007, 04:13 PM
Glad to be of service. :)
yanono
08-17-2007, 04:25 PM
.. and actually, if you have problems with paypal payment, don't blame the guys here because you have difficulties.. ..
First of all the matter all of is in Brian's hands, you are just a customer like me so I don't need your reply if it wasn't helpful, besides I got sad because the matter of pay pal wasn't mentioned at the start so I was going to send a mail to do money transfer
I am from United Arab Emirates one of the most civilized and developed countries around the world, so my country doesn't need paypal
[QUOTE=nexia;120846]..
and Brian's support is always excellent... but he have a real life over here.. he need to sleep sometimes...
Brian's support is not a matter of discussion, because Brian is great and helpful and I am glad because I had the opportunity to deal with Brian
vBulletin® v3.7.2, Copyright ©2000-2008, Jelsoft Enterprises Ltd.