Can't Stay logged in

[crosschecktx]

I recently began using CMPS and dynamics. I didn't notice this issue until I installed dynamics, but I can't figure out why that would cause it. Anyway, I can't seem to stay logged in now. I'll log in, click the "remember me" button, but then it will take me right back to the next page telling me I'm not logged in.

I am able to stay logged in using the forums, but when I go back to my home page or the dynamics page, no dice.

Under the main vb settings, I have my cookie path set to /.

Please help. Thanks. =)

[crosschecktx]

Anyone? Thanks.

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[CareyCrew]

http://www.vbadvanced.com/forum/faq.php?faq=vba_trouble#faq_vba_trouble_cookie :D

[crosschecktx]

http://www.vbadvanced.com/forum/faq.php?faq=vba_trouble#faq_vba_trouble_cookie :D

Thanks Carey. I appreciate your taking the time to try and help. Unfortunately, none of that helps. It seems to only happen with Firefox. IE seems fine. Very very strange.

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[CareyCrew]

Must be the cookie settings in Firefox then.

[crosschecktx]

Nope. that's not it unfortunately. Regular vb worked fine until I installed cmps and dynamics.

[Brian]

Did you try adding the .htaccess file as suggested in the FAQ?
Also, please do not start multiple threads regarding the same issue.

[crosschecktx]

Did you try adding the .htaccess file as suggested in the FAQ?
Also, please do not start multiple threads regarding the same issue.

Yes I tried that. No luck.

[Brian]

I just registered an account so I could test and I see two issues.

1). Your server is recognizing URL's with 'www.' in the differently, so you need to add the .htaccess file.

2). You've altered the welcome block module for the CMPS to change the form action and such. That needs to be changed back to the original code for it to work properly.

[crosschecktx]

Very strange as I added the htaccess file and I never altered the welcome back module. I submitted all the details in a support ticket if you can take a look please. Thanks a bunch.

[Brian]

There does not seem to be any .htaccess files uploaded. If there was then you should be redirected if trying to enter the URL without 'www.' in it.
Your welcome block module (renamed to Login Panel on your site) has definitely been modified, or you have some other type of hack/plugin that's changing the code. This is what you have:
<form action="http://url.com/" method="post" >
<input type="hidden" name="login" value="login" />


This is the default:
<script src="{$vbulletin->options[bburl]}/clientscript/vbulletin_md5.js?{$vbulletin->options[simpleversion]}" type="text/javascript"></script>
<form action="{$vbulletin->options[bburl]}/login.php" method="post" onsubmit="md5hash(vb_login_password,vb_login_md5password)">
<input name="vb_login_md5password" type="hidden" />
<input name="s" type="hidden" value="" />
<input name="do" type="hidden" value="login" />
<input type="hidden" name="securitytoken" value="{$vbulletin->userinfo[securitytoken]}" />

I've checked your support ticket, but I'll be closing it. We do not provide general support through the trouble ticket system, plus the information you provided is not even correct.

[crosschecktx]

I've checked your support ticket, but I'll be closing it. We do not provide general support through the trouble ticket system, plus the information you provided is not even correct.

quite a unique "customer service" approach I must say.

Are you sure you're looking at the right site? The details I provided in private via the ticket system *are* correct. However, based on your response, it appears that you may be looking at the main/live site which is not even using VBA/dynamics (ie your comments about the htaccess file missing and the renamed "welcome back" module that I have never renamed). I have to say I'm a little frustrated with these responses after paying $150 for the product and branding-free options. My ticket was not for "general support," it was for support with a specific issue that only popped up after installing cmps and dynamics.


On a side note, I'd appreciate it if you would edit your response to remove the url to my site. Those details were provided in private and I did not intend for them to be posted for all to view.

Don't get me wrong here. I really like cmps and dynamics and I'm excited about adding them to my site. I just think a paying customer deserves a little more effort/assistance than I've seen to this point. Your assistance in actually helping to get this resolved would be greatly appreciated. Thanks.

[crosschecktx]

quite a unique "customer service" approach I must say.

Are you sure you're looking at the right site? The details I provided in private via the ticket system *are* correct. However, based on your response, it appears that you may be looking at the main/live site which is not even using VBA/dynamics (ie your comments about the htaccess file missing and the renamed "welcome back" module that I have never renamed). I have to say I'm a little frustrated with these responses after paying $150 for the product and branding-free options. My ticket was not for "general support," it was for support with a specific issue that only popped up after installing cmps and dynamics.


On a side note, I'd appreciate it if you would edit your response to remove the url to my site. Those details were provided in private and I did not intend for them to be posted for all to view.

Don't get me wrong here. I really like cmps and dynamics and I'm excited about adding them to my site. I just think a paying customer deserves a little more effort/assistance than I've seen to this point. Your assistance in actually helping to get this resolved would be greatly appreciated. Thanks.

Ya...I just confirmed by looking at recent registrations on my live site that you signed up on my live site and not the one I sent you in the ticket (the correct test site). I figured that was the case since I have new registrations disabled on the test site.

Anyway, after several hours of effort and re-installs, it looks like I've figured it out.

[Martin Timothy]

Hi all from Brisbane Australia,

...it looks like I've figured it out.

I had the same sort of problem, after every start up I have to go to Tools > Options > Privacy > Show Cookies > Remove all Cookies, before I can log on with Firefox!!

Do you do something similar, and did you figure out a way to effect permanent change??

[crosschecktx]

Hi all from Brisbane Australia,



I had the same sort of problem, after every start up I have to go to Tools > Options > Privacy > Show Cookies > Remove all Cookies, before I can log on with Firefox!!

Do you do something similar, and did you figure out a way to effect permanent change??

Hey there. I eventually fixed it by changing the settings in the vb options under "cookie path." i was running my live site and test site on the same domain (just in a subfolder), so I had to tweak that setting. I hope that helps.

[Martin Timothy]

I eventually fixed it by changing the settings in the vb options under "cookie path," I hope that helps.

Thanks for the response ...that does indeed help, I gave mine a tweak and now I can log on without going to the Tools menu which is great!!

[wmlvb]

Hey there. I eventually fixed it by changing the settings in the vb options under "cookie path." i was running my live site and test site on the same domain (just in a subfolder), so I had to tweak that setting. I hope that helps.

I have changed my Cookie path for my tetvb to /testvb/ and my forum path to /forum/ I am still having problems staying logged into my live vbadvance home page. Thanks

[Brian]

Is the cmps_index.php file located within the /testvb/ folder on your server? Changing your cookie path is only going to allow the cookie to be applied to files within that same folder.